Do you offer free shipping on orders?
Yes. Every order includes free shipping with no minimum purchase required. We want checkout to stay simple and transparent from start to finish.
What is OLDNEXT?
OLDNEXT is an online clothing store focused on modern, wearable styles designed for everyday confidence. We offer carefully selected apparel with an emphasis on comfort, clean design, and reliable quality, all delivered with a smooth and customer-first shopping experience.
How long will my order take to arrive?
Once your order is on its way, delivery usually takes 3–7 business days, Monday through Saturday. You will receive a tracking link as soon as your package has shipped so you can follow its progress.
Which payment methods can I use?
We accept Amazon Pay, American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, Shop Pay, and Visa. All payments are processed securely using encrypted checkout technology.
Do you ship outside the United States?
At this time, we ship only within the United States. Our goal is to provide a consistent and reliable experience locally. If this changes, we will share updates with our customers.
What is your return policy?
If something does not work out, you have 60 days from the delivery date to request a return. Simply email info@oldnext.com with your order number, and we will walk you through the next steps.
How long does it take to receive a refund?
After we receive and inspect your return, refunds are processed within 7 business days. Depending on your bank or payment provider, it may take a little extra time before the funds appear in your account.
Can I exchange an item instead of returning it?
Yes, exchanges are available. If you would like a different size or style, contact us at info@oldnext.com and we will help you explore the available options.
Is my personal and payment information secure?
Yes. Your privacy and security are taken seriously. OLDNEXT does not store sensitive payment information, and all transactions are protected through secure, encrypted systems.
What should I do if my order has not arrived yet?
Start by checking the tracking link sent to your email after shipment. If more than 7 business days have passed and your order has not arrived, contact us at info@oldnext.com and we will assist you promptly.
Can I change or cancel my order after placing it?
If your order has not yet shipped, changes or cancellations may still be possible. Please contact us as soon as possible after placing your order, and we will do our best to help.
Need more help?
Our team is always happy to assist. Send us a message at info@oldnext.com and we will get back to you as quickly as possible.